Feb 22, 4:00 – 5:00 PM (UTC)
Discover the future of CRM in this workshop, which covers 2024 trends, transitioning tools, optimizing pipelines, centralizing operations, and a deep dive into Bigin by Zoho CRM.
Using a CRM is one of the best ways to manage your customer, leading to a 21% improvement in customer retention. The workshop will help you learn and gain more insights about the following topics:
• Customer relationships in 2024
• Making the shift from spreadsheets and legacy tools.
• Enhancing customer-facing processes with effective pipeline management.
• How to centralize all customer operations on a single platform.
• A quick overview of Bigin by Zoho CRM, helping you understand the product in detail.
Zoho Corporation
Product Marketing Manager
Silicon Valley
Chapter Director
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