In May 2007, Schaefer was named an executive officer, responsible for the development and support of application systems. A year later, he was named chief information officer and department head of the Information Systems Department. In 2013, he became executive vice president of Operations and Technology and in 2016, he was named executive vice president of Client and Digital Experience. Currently, Schaefer is a member of the company’s Business Technology Committee.

A native of Milwaukee, Schaefer graduated from the University of Wisconsin-Milwaukee in 1988 with a B.B.A., and later earned a master’s degree in Management and Organizational Behavior from Silver Lake College, Manitowoc, WI. In 2007, he completed the Leadership at the Peak program at the Center for Creative Leadership in Colorado Springs, CO.

In the community, Schaefer is a member of the board of Next Door and the University of Wisconsin – Milwaukee Foundation. He also serves on the Business Advisory Board of the Lubar School of Business. In the past, he served on the iStrategy Executive Leadership Committee of Children’s Hospital and Health System, and is a past board member of Silver Lake College.