Beyond the Basics: Elevating Customer Service to Excellence

Aug 23, 4:30 – 6:00 PM

Eldoret

In a world where customer service often determines the difference between success and stagnation, how do you ensure your team is not just meeting expectations but exceeding them? Welcome to a transformative journey where customer service is reimagined as a catalyst for growth, loyalty, and innovation.

Virtual event

About this event

Join us for an exclusive virtual event, "Beyond the Basics: Elevating Customer Service to Excellence," where we delve deep into the art and science of customer service excellence.


Imagine a world where every interaction with your brand leaves a lasting impression, where your customers become your greatest advocates, and where service excellence drives your business to new heights. 

This event is designed to equip you with the insights and strategies needed to turn this vision into reality.


We are thrilled to have Euniver Njeri, founder of Exquisite Professionals, join us as our guest speaker. 


With a mission to facilitate transformative learning experiences that unlock excellence in individuals and organizations worldwide, Euniver brings a wealth of knowledge and passion for customer service. Her insights will inspire you to redefine your approach to service excellence.


What You Can Expect:


1. Inspiring Keynote:

Gain insights from Euniver Njeri and other industry leaders who have revolutionized customer service in their organizations. Learn from their strategies, challenges, and successes, and discover how you can apply these lessons to your own business.


2. Interactive Session:

Participate in hands-on sessions that focus on practical skills and techniques to elevate your customer service. From mastering the art of empathy to leveraging technology for personalized experiences, our sessions is designed to empower your team to deliver excellence.


3. Networking Opportunities:

Connect with fellow professionals who share your passion for customer service. Exchange ideas, build relationships, and discover new opportunities for collaboration and growth.


Why Attend?

Customer service excellence is not just a goal; it's a journey. By attending this event, you'll gain the tools, knowledge, and inspiration needed to elevate your customer service to the next level. Whether you're a seasoned professional or just starting your journey, this event will provide valuable insights to help you and your team excel.


RSVP Today!  https://bit.ly/SGEldoret-89


Spaces are limited, so don’t miss out on this opportunity to transform your approach to customer service. Reserve your spot now and take the first step toward creating a culture of service excellence in your organization.

Join us and discover the path to customer service excellence!

Check out what happened

Speaker

  • Euniver Njeri

    Exquisite Professionals

    Founder

Organizers

  • Laryx Ochieng Kosgei

    Nunomol DigiTech

    Chapter Director

  • David Sagara Igunza

    Kibali enterprise

    Chief Corporate Mobilizer

Global sponsors

Snowflake logo

Snowflake

Builder logo

Builder

Partners

Sitaha Holdings logo

Sitaha Holdings

Unicaf logo

Unicaf

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