Service Design in Tech Driven World

技术驱动世界中的服务设计

How to apply design thinking methodologies to identify needs of the modern technology world?

如何运用设计思维方法来识别现代科技世界的需求?

Get your ticket on Huodongxin here: 

http://www.huodongxing.com/event/9480612905111

Language: The event is held in English

活动语言: 活动语 言为英语

Service design helps to organize people and infrastructure, improving communications between service provider and its customers. It is designing services to open up the capabilities of service providers linked with the needs of customers. Join our event and you will find out how entrepreneurs adapt their business to Chinese customer's behavior and why it is useful in the modern world. The discussion will cover the following:

1. How to create a service-oriented technical architecture?

2. Linking human experience in products and services to create customized innovations.

3. What is new digital business and what impact it brings to startup environment?

设计服务有助于人与基础设施之间的整合，增强设计师与其客户之间的沟通。设计服务是为了打通设计师与客户需求相联系的能力。本次活动，你会发掘了解创业者们是如何调整他们的思路，以适应中国客户的需求，以及如何与时俱进、行之有效。讨论内容如下:

1. 如何创建面向服务的技术体系结构?

2. 将人类在商品和服务方面的经验串联起来，进行定制化的创新。

3. 什么是新的数字业务?它给创新企业及创业环境带来了怎样的影响?

Slavo Tuleja is "Generation Y" business designer with over 7 years of experience in building and executing services that deliver a positive impact, both in corporate and start-up environments. Passionate idea pitcher and public speaker, winner of startup events. A resident of 7 countries in the last 7 years with cumulative experience from Real-Estate, Utilities, and Automotive. Certified Design Sprint Master and founder of the Czechoslovak Service Design Community.

Slavo Tuleja 是“Y一代”的商业设计师，她拥有超过7年的服务构建和实际项目执行经验，且在初创企业中具有一定的影响力。同时她也是充满激情启发者和演说家，创业活动积极人士。在过去的7年中，她曾旅居在7个不同的国家，并且在房地产、公用事业和汽车行业等跨界领域积累了非常丰富的经验。她是Sprint认证设计师和捷克斯洛伐克服务设计社群的创始人

The Speaker

SLAVO TULEJA

"Generation Y" business designer

“Y一代”的商业设计师

Slavo Tuleja is "Generation Y" business designer with over 7 years of experience in building and executing services that deliver a positive impact, both in corporate and start-up environments. Passionate idea pitcher and public speaker, winner of startup events. A resident of 7 countries in the last 7 years with cumulative experience from Real-Estate, Utilities, and Automotive. Certified Design Sprint Master and founder of the Czechoslovak Service Design Community.

Slavo Tuleja 是“Y一代”的商业设计师，他拥有超过7年的服务构建和实际项目执行经验，且在初创企业中具有一定的影响力。同时他也是充满激情启发者和演说家，创业活动积极人士。在过去的7年中，他曾旅居在7个不同的国家，并且在房地产、公用事业和汽车行业等跨界领域积累了非常丰富的经验。他是Sprint认证设计师和捷克斯洛伐克服务设计社群的创始人。

New Digital Business department of ŠKODA AUTO China (Part of Volkswagen Group) focuses on building new mobility services to better serve the needs of our current and future customer. The main target of the department is to extend current automotive core business with innovative services and mobility solutions to ensure a sustainable growth path. Heading feasibility checks, in-market piloting, and implementation of new digital business ideas – this is what ŠKODA brand in China stands for.

新的数字ŠKODA汽车中国业务部 (隶属大众集团旗下)的重点是建立新的出行服务,以便于更好的满足当前和未来的客户的需求。该部门的主要目标是通过创新的服务和出行解决方案拓展现有的汽车核心业务，以确保可持续的增长途径。项目可行性论证、市场实测、和实施新的数字经营理念——这些就是ŠKODA品牌在中国所要实现的蓝图。

The Host

BHAWNA BHATNAGAR

Co-Director of Startup Grind Beijing

创业磨坊北京分部的联合负责人

Bhawna is the Co-Director of Startup Grind Beijing. In her day job, she designs product operations and marketing strategies for Bytedance. She is passionate about creating products from scratch and see people’s unique ideas come to life, which is also what brought her to Startup Grind. She has spent over three years in China, during which she studied Chinese language and culture and worked for Chinese internet companies. She is multi-lingual, loves multi-cultural environment and her current mission is to bring India and China closer through technology.

Bhawna是创业磨坊北京分部的联合负责人，同时，她还在字节跳动从事产品运营和市场战略的工作。Bhawna致力于从零创造产品从而将独特的想法变为现实，这也是她加入创业磨坊的原因。Bhawna已经在中国生活了三年多，在此期间，她学习了汉语和中华文化，在中国的互联网公司工作过。她可以说多门语言，喜欢多文化环境，她志在通过科技将印度和中国联接在一起。