The Power of the Customer Function ⚡️

Aug 29, 5:30 – 7:30 AM (UTC)

Auckland

Grid Auckland / John Lysaght Coworking Startup space, 101 Pakenham Street West, Auckland, 1010

Let's dive into the world of customer success and customer support! What is it? Why is it important to get right? How do we do it really well!?

In-person event
Fireside ChatPanel Discussion

About this event

Let's dive into the world of customer success and customer support! What is it? Why is it important? How do we do it really well!?

Join us at Startup Grind this month for an insightful session with customer superstars Anisha from Halter and James from Pet Direct!

We will explore the ever-evolving world of customer-centric strategies in startups and learn how to harness a robust customer function to gain a competitive advantage in the startup ecosystem. We will dive into topics like overcoming customer challenges, implementing AI in customer operations, and harmonising both customer support and success functions. 

Get in quick!! Grab your ticket now... looking forward to seeing you there. 

Check out what happened

Speakers

  • Anisha Tutaia

    Halter

    Head of Customer Support

  • James Ballinger

    Pet Direct

    Customer Care Manager

Startups

Agenda

5:30 AM
6:00 AM
6:45 AM

Host

  • Sinead Lunt

    Startup Grind Auckland

    Director

Organizers

  • Sinead Lunt

    The Good Source

    Chapter Co-Director

  • Rosie de Malmanche

    Our Closet

    Chapter Co-Director

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